JEMIMA AFUA DADZIE
Personal Assistant
Profile summary
Analytical professional with a background in administration, research, customer relations, and client advisory services. Demonstrated ability to analyze dynamics, support decision-making, and deliver high-quality services in fast-paced environments. Committed to professionalism, accuracy, and service excellence.
Career highlights
Increased Business Volume by 70%: Sales Growth: Achieved 70% year-on-year business volume increase at Prudential Life Insurance Ghana through effective prospecting and client engagement.
Exceeded Client Acquisition Targets: [Client Acquisition]: Acquired 10+ new clients monthly and processed 10+ applications daily, achieving consistent business growth.
Key skills
Professional experience
- Coordinated schedules for legal staff, including court appearances and client meetings. - Managed physical and digital client files, ensuring accuracy and confidentiality. - Acted as the main client contact, providing professional service and addressing inquiries. - Assisted attorneys with legal research, document review, and case preparation.
- Coordinated and scheduled court appearances, client meetings, and internal appointments for legal staff
- Maintained and organized physical and digital client files, ensuring confidentiality and accuracy of records
- Served as a primary point of contact for clients, delivering professional customer service
- Supported attorneys with legal research, document review, proofreading, and case preparation
- Entered and updated data in case management systems and tracked deadlines
* Cultivated lasting client relationships, enhancing retention and generating referrals. * Provided excellent customer service by assessing client needs and offering economical rental options. * Collaborated with team members to communicate rental terms and ensure seamless service delivery. * Supported daily administrative and operational tasks for management.
- Built and sustained strong client relationships contributing to increased customer retention
- Delivered high-quality customer service by identifying client needs and proposing rental solutions
- Coordinated with colleagues to ensure clear communication of rental terms
- Assisted in day-to-day administrative and operational support to management
* Led end-to-end client needs assessments, delivering personalized life insurance solutions. * Grew business volume 70% year-on-year via client engagement and prospecting. * Acquired an average of 10+ new clients monthly. * Processed 10+ insurance applications daily, exceeding targets.
- Achieved consistent business growth by acquiring an average of 10+ new clients per month
- Contributed to a 70% year-on-year increase in business volume through effective prospecting
- Processed an average of 10+ insurance applications daily, exceeding performance targets
- Conducted comprehensive client needs assessments and provided tailored life insurance solutions
* Collaborated with senior researchers on the Fiscal Year 2020 Budget Brief. * Conducted field and desk research on developmental and social challenges in Krowor Municipality. * Supported departmental operations, ensuring timely delivery of research outputs.
- Collaborated on the Budget Brief: Analysis of Budget Estimates of Parliamentary Service (Fiscal Year 2020)
- Conducted field and desk research on developmental and social challenges affecting Krowor Municipal Assembly
- Supported day-to-day operations contributing to timely delivery of research outputs